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Update messages.json
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@ -92,7 +92,7 @@
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],
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"description": "Explains what \"custom front\" is",
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"title": "Custom fronts",
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"text":"Custom fronts is a kind of status for fronts, like \"blurred\", \"unknown member\", \"dissociated\", etc... \n \n You don't want those to show up as real members in your system list but you still want to be able to set front as one of them — that's where custom fronts kick in. \n \n They're highly customizable (as per popular request), so you can name them anything you want."
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"text": "Custom fronts is a kind of status for fronts, like \"blurred\", \"unknown member\", \"dissociated\", etc... \n \n You don't want those to show up as real members in your system list but you still want to be able to set front as one of them, that's where custom fronts kick in. \n \n They're highly customizable (as per popular request), so you can name them anything you want."
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},
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{
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"friendlyName": "Syncing front history from PluralKit",
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@ -270,6 +270,42 @@
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"title": "How to change your password",
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"description": "Talks about how to change your password",
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"text": "Right now the only way to change your password is by logging out of your account and requesting a \"Passowrd reset\" email in the login screen. Then you will be emailed link where you can reset your password."
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},
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{
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"friendlyName": "How to reset your password",
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"category": "support",
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"names": [
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"lostpassword",
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"forgotpassword",
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"forgotpw"
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],
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"title": "How to reset your password",
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"description": "Talks about how to reset your password",
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"text": "If you forgot your password to your account you will need to press \"Forgot Password\" on the login page. Type in your email address and an email will be sent to your account to reset the password. If you do not receive an email it is either in spam or there is no account under that email. If you originally signed up with a typo in your email you will not be able to reset your password and you will need to remember your Simply Plural password"
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},
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{
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"friendlyName": "How to recover your email",
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"category": "support",
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"names": [
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"recoveremail",
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"recovermail",
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"forgotemail",
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"forgotmail"
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],
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"title": "How to recover your email",
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"description": "Talks about how to recover your email",
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"text": "If you're having trouble logging in and do not remember your email to login, or you're not sure which email is assigned to your account you will need to use \"Forgot email\" on the login page. This feature is only available in version 1.8 and up. Once you are on the forgot email account type in your username that you use for the app. Once you did that and requested recovery you will receive an email on the email that is assigned to that email account. If you do not receive an email then it's either in spam, it's on an email you've forgotten about or you orignally had a typo in your email.\nIf it's not in spam and you cannot find the email for recovery then unfortunately we will not be able to help you. In order to recover an email you need to have access to the email the account is registered under."
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},
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{
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"friendlyName": "How to recover your account",
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"category": "support",
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"names": [
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"recoveraccount",
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"recoveracc"
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],
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"title": "How to recover your account",
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"description": "Talks about how to recover your account",
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"text": "To recover your account please use \"Forgot password\" and \"Forgot email\" on the login page. If you know what email your account is registered under but you do not have access to that email then you cannot receive a reset for your password. To change the email associated to your account you will need to login to the app and know the password to your account, then in account settings you can change your email associated to your account. If you do not know the password to your account, and you do not have access to your email account then you cannot recover your account.\nIf you are still logged in to your account on another device and you wish to backup your data you can connect your account with PluralKit to export your members. If you want to recover the front history and customfronts you can create a user report in the menu. Once you created a user export make sure to save it as a PDF so you have a copy of the data."
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}
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]
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}
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